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Who we are

This is the website for Indie Music Box. We are a part of Chris Collins Creative, LLC. We sell royalty-free music files/licenses for music composed by Chris Collins. Our website address is: https://indiemusicbox.com/.

What personal data we collect and why we collect it

We are dedicated to preserving visitors privacy and only collecting personal data that is necessary for the functionality of our website and services.

We collect information provided by visitors when they use our contact form(s) (Name, email address, message, and anything else provided by the visitor in said form). This information is used solely for the purpose of communicating with the visitor and is only collected when provided through the submission of said form. We also collect information provided by visitors when they make a purchase or create a user account. This information is solely used for the delivery of digital products, customer service, and technical support (as requested by the user). We also collect information when a comment is submitted on this website. This data is collected in order to display visitor comments on our website. Furthermore, we also collect names and email addresses when a visitor signs up to our mailing list. This information is used for marketing communications with our visitors and is completely optional. Subscribers may opt out of our emails at any time. More information about the information we collect can be found below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website uses contact forms to collect visitor-submitted contact information and messages.We keep contact form submissions indefinitely for customer service purposes, but we do not use the information submitted through these forms for marketing purposes. You may get in touch with us at any time to request that your information be deleted from our email archive and address book, or to inquire what information we currently have,

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use cookies to analyze user activity via Google Analytics in order to improve website experience. For example, we use cookies to look at viewership patterns to see what content is most important to our visitors. You can view Google Analytics’ Terms here and Privacy Policy here.

If you make a purchase from our website we may use cookies to determine when cart data changes in order to optimize visitor purchase experience. We also collect cookies for each customer so that our system knows where to find the cart data in the database for each visitor. No personal information is collected or stored within these cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track how our visitors browse this website in order to make changes to improve visitor experience. Here is a link to Google’s terms and privacy policy for Analytics. Here is a link that explains how Google uses data when visitors use our website.

Customer Purchase Information

When you make a purchase on our website, we collect the data necessary to complete the transaction. This usually includes the visitor’s name, email address, billing information, and contact information. We do not store confidential payment information, such as credit card numbers. Our payments are processed through PayPal and Stripe.

PayPal and Stripe

We use PayPal and Stripe to process payments via the plugin Easy Digital Downloads. Visit PayPal’s privacy policy here and Stripe’s privacy policy here for more information.

Easy Digital Downloads

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.

Handling this data also allows us to:

  • Send you important account/order/service information.
  • Respond to your queries, refund requests, or complaints.
  • Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:

  • Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews if you choose to leave them on our website.
  • Account email/password to allow you to access your account, if you have one.
  • If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
Akismet

We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

User Registration

We collect information about the user during the user registration form submission process on our site.

What we collect and store:

While you visit our site, we’ll track:

Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect informations like Name, Email and other available fields.

Location, IP address and browser type: we’ll use this for purposes like geolocating users and reducing fraudulent activities.

Transaction Details: When you fill up a form, we’ll ask you to provide information such as your name, email address and optional account information like username and password and any other form fields available in the registration form. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including transaction details and complaints
  • Process payments and prevent fraud
  • Set up your account for our site
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our form offerings
  • Or any other service the built form was created to comply with and it’s necessary information
  • If you create an account, we will store your submitted information, which will be used to populate the form fields for future submissions.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email, username, and any other information you have submitted when creating your account.

Who on our team has access:

Members of our team have access to the information you provide us. For example, both Administrators and Editors can access:

  • Form submission information and other details related to it
  • Customer information like your name, email and username.

Our team members have access to this information to help fulfill entries and support you.

What we share with others:

We share information with third parties who help us provide our orders and store services to you; for example, PayPal and Stripe (for processing payments securely).

Complianz

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

SendLayer

Emails from this website are sent via SendLayer using the WP Mail SMTP plugin. These services are used for more reliable delivery. Email delivery logs, which include records of delivery, opens, link clicks, email bounces, and spam complaints are saved via SendLayer along with your email address. You can read SendLayer’s Terms here and the Privacy Statement/Policy here.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you choose to opt into our mailing list, we share your name and email address with our mailing list provider (Mailchimp) and use this data, with your permission, for marketing purposes. Click here to read Mailchimp’s Privacy Policy.

Emails sent from this website are sent via SendLayer’s SMTP service.

If you make a purchase, your billing information is processed through PayPal or Stripe.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep contact form submissions, mailing list submissions, user registration data, email delivery data, and customer purchase data indefinitely. Visitors may request to know what information is stored and have it deleted at any time. Get in touch to make that request.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Get in touch to request this.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Mailing list submission forms are sent to Mailchimp.

Emails sent from this website are sent via SendLayer’s SMTP service.

Donation/payment information is sent to and processed through the secure payment processors PayPal or Stripe, as applicable.

Our contact information

Chris Collins Creative, LLC
info@indiemusicbox.com
chris@chriscollinscreative.com

Additional information

How we protect your data

Our website is protected through an encrypted SSL certificate and we take all precautions to never release or share data other than the aforementioned instances which are required for our website to function properly. We also are dedicated to staying informed about any potential risks to security and data loss.

What data breach procedures we have in place

We have website security set up through Siteground’s Site Scanner Premium service to notify us of any breach and in most cases, stop it before it happens. We also use the Limit Login Attempts Reloaded plugin to help prevent unauthorized access. If we ever have a breach in data, we will disclose it immediately and take all possible steps to remedy it.

What third parties we receive data from

We do not receive data from third parties at this time.

What automated decision making and/or profiling we do with user data

We do not perform automated decision making and/or profiling.

Industry regulatory disclosure requirements

N/A

Updated: Mar 23, 2024

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